Contact UnitedHealthcare® Insurance Company (UnitedHealthcare®)
Medicare Advantage Insurance Plans
If you are not currently enrolled in a plan
UnitedHealthcare Customer Service advocates will answer your Medicare Advantage questions and give you helpful information.
Phone:
Call toll-free: {{tfn}}
TTY users, call: 711
Hours: 8 a.m. – 8 p.m., 7 days a week*
Plan members
Contact UnitedHealthcare by phone, online or by mail.
Phone:
Call the number on the back of your member ID card.
Hours of operation: 8 a.m. – 8 p.m., 7 days a week
Mail correspondence address:
UnitedHealthcare
PO Box 30769
Salt Lake City, UT 84130-0769
Enrollment forms should be mailed to:
UnitedHealthcare
PO Box 30769
Salt Lake City, UT 84130-0769
Website technical support
UnitedHealthcare Customer Service advocates are available to assist you with password resets, change requests and technical issues with the website.
Phone:
Call toll-free: 1-800-721-0627
TTY users, call: 711
Hours: 8 a.m. – 8 p.m. CT, Monday – Friday
Medicare Supplement Insurance Plans
Please contact UnitedHealthcare by phone or mail for all general inquiries.
Phone:
Call toll-free: 1-866-408-5545
TTY users, call: 711
Hours: 7 a.m. – 11 p.m. ET, Monday – Friday
9 a.m. – 5 p.m. ET, Saturday
Mail:
UnitedHealthcare
PO Box 30607
Salt Lake City, UT 84130-0607
Medicare Prescription Drug Insurance Plans
If you are not currently enrolled in a plan
UnitedHealthcare Customer Service advocates will answer your Medicare prescription drug plan questions and give you helpful information.
Phone:
Call toll-free: 1-888-867-5564
TTY users, call: 711
Hours: 8 a.m. – 8 p.m., 7 days a week*
Plan members
Contact UnitedHealthcare by phone, online or by mail.
Call the number on the back of your member ID card.
Hours: 8 a.m. – 8 p.m., 7 days a week
Mail correspondence address:
UnitedHealthcare
PO Box 30769
Salt Lake City, UT 84130-0769
Enrollment forms should be mailed to:
UnitedHealthcare
PO Box 30769
Salt Lake City, UT 84130-0769
Website technical support
UnitedHealthcare Customer Service advocates are available to assist you with password resets, change requests and technical issues with the website.
Phone:
Call toll-free: 1-800-721-0627
TTY users, call: 711
Hours: 8 a.m. – 8 p.m. CT, Monday – Friday
Recursos en Español
Para información en español, por favor llame al departamento de atención al cliente de UnitedHealthcare al número
1-877-596-3258, TTY 711, de 8 a.m. – 8 p.m., los 7 días de la semana.*
* In Alaska and Hawaii, 8 a.m. – 8 p.m. Monday – Friday, 8 a.m. – 5 p.m. Saturday – Sunday.