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Introduction to Medicare
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Types of UnitedHealthcare Plans
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    Medicare Supplement Insurance Plans
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  • Medicare Prescription Drug Plans
Enrollment & [[state-start:null,MP,ND,NH,NY,OR,PA,VA,VI]]Changing Plans [[state-end]] [[state-start:AK,AL,AR,AZ,CA,CO,CT,DC,DE,FL,GA,GU,HI,IA,ID,IL,IN,KS,KY,LA,MA,MD,ME,MI,MN,MO,MS,MT,NC,NE,NJ,NM,NV,OH,OK,PR,RI,SC,SD,TN,TX,UT,VT,WA,WI,WV,WY]]Frequently Asked Questions [[state-end]]
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  • Medicare FAQ
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Already a Plan Member?
Home / Contact Us

Contact UnitedHealthcare® Insurance Company (UnitedHealthcare®)

 

Medicare Advantage Insurance Plans

If you are not currently enrolled in a plan

UnitedHealthcare Customer Service advocates will answer your Medicare Advantage questions and give you helpful information.

Phone:
Call toll-free: {{tfn}}
TTY users, call: 711
Hours: 8 a.m. – 8 p.m., 7 days a week*

Plan members

Contact UnitedHealthcare by phone, online or by mail.

Phone:
Call the number on the back of your member ID card.
Hours of operation: 8 a.m. – 8 p.m., 7 days a week

Mail correspondence address:
UnitedHealthcare
PO Box 30769
Salt Lake City, UT 84130-0769

Enrollment forms should be mailed to:
UnitedHealthcare
PO Box 30769
Salt Lake City, UT 84130-0769

Website technical support

UnitedHealthcare Customer Service advocates are available to assist you with password resets, change requests and technical issues with the website.

Phone:
Call toll-free: 1-800-721-0627
TTY users, call: 711
Hours: 8 a.m. – 8 p.m. CT, Monday – Friday

Medicare Supplement Insurance Plans

Please contact UnitedHealthcare by phone or mail for all general inquiries.

Phone:
Call toll-free: 1-866-408-5545
TTY users, call: 711
Hours: 7 a.m. – 11 p.m. ET, Monday – Friday
9 a.m. – 5 p.m. ET, Saturday

Mail:
UnitedHealthcare
PO Box 30607
Salt Lake City, UT 84130-0607

Medicare Prescription Drug Insurance Plans

If you are not currently enrolled in a plan

UnitedHealthcare Customer Service advocates will answer your Medicare prescription drug plan questions and give you helpful information.

Phone:
Call toll-free: 1-888-867-5564
TTY users, call: 711
Hours: 8 a.m. – 8 p.m., 7 days a week*

Plan members

Contact UnitedHealthcare by phone, online or by mail.

Call the number on the back of your member ID card.
Hours: 8 a.m. – 8 p.m., 7 days a week

Mail correspondence address:
UnitedHealthcare
PO Box 30769
Salt Lake City, UT 84130-0769

Enrollment forms should be mailed to:
UnitedHealthcare
PO Box 30769
Salt Lake City, UT 84130-0769

Website technical support

UnitedHealthcare Customer Service advocates are available to assist you with password resets, change requests and technical issues with the website.

Phone:
Call toll-free: 1-800-721-0627
TTY users, call: 711
Hours: 8 a.m. – 8 p.m. CT, Monday – Friday

Recursos en Español

Para información en español, por favor llame al departamento de atención al cliente de UnitedHealthcare al número
1-877-596-3258, TTY 711, de 8 a.m. – 8 p.m., los 7 días de la semana.*

 

* In Alaska and Hawaii, 8 a.m. – 8 p.m. Monday – Friday, 8 a.m. – 5 p.m. Saturday – Sunday.

PROVIDERS ONLY

If you are a Provider and require assistance, you may contact UnitedHealthcare plans by calling the toll-free General Provider line. Please do not call the Customer Service number listed throughout this website. Providers are routed by their Tax ID.

General Provider line: 1-877-842-3210

Hours of operation: 8 a.m. – 8 p.m., Monday – Friday

View Important Disclosures Below

AARP endorses the AARP® Medicare Supplement Insurance Plans, insured by UnitedHealthcare Insurance Company. United Healthcare Insurance Company pays royalty fees to AARP for the use of its intellectual property . These fees are used for the general purposes of AARP. AARP and its affiliates are not insurers. AARP does not employ or endorse agents, brokers or producers.

You must be an AARP member to enroll in an AARP Medicare Supplement Plan.

Insured by UnitedHealthcare Insurance Company, Horsham, PA (UnitedHealthcare Insurance Company of New York, Islandia, NY for New York residents). Policy form No. GRP 79171 GPS-1 (G-36000-4).

In some states, plans may be available to persons under age 65 who are eligible for Medicare by reason of disability or End-Stage Renal Disease.

Not connected with or endorsed by the U.S. Government or the federal Medicare program.

This is a solicitation of insurance. A licensed insurance agent/producer may contact you.

THESE PLANS HAVE ELIGIBILITY REQUIREMENTS, EXCLUSIONS AND LIMITATIONS. FOR COSTS AND COMPLETE DETAILS (INCLUDING OUTLINES OF COVERAGE), CALL A LICENSED INSURANCE AGENT/PRODUCER AT 1-800-523-5800.

WB26295ST
  • Medicare Advantage Plans
  • [[state-start:null,AR,DC,GU,ID,KS,KY,LA,MN,MP,NC,ND,NH,OR,PA,VA]]Medicare Supplement Insurance Plans [[state-end]]
  • [[state-start:AL,AK,AZ,CA,CO,CT,DE,FL,GA,HI,IL,IN,IA,ME,MD,MA,MI,MS,MO,MT,NE,NV,NJ,OH,OK,RI,SC,SD,TN,TX,UT,VT,VI,WA,WV,WI,WY]]Medicare Supplement Insurance Plans [[state-end]]
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Last updated: 10.01.2019 at 12:01 AM CT | Y0066_UHCMedicareSolutions

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Call UnitedHealthcare at:

(TTY 711)(toll free)

Hours: 8 a.m. – 8 p.m., 7 days a week.*
*Alaska and Hawaii: 8 a.m. – 8 p.m. Monday – Friday, 8 a.m. – 5 p.m. Saturday and Sunday.

7AM-11PM ET, Monday-Friday
9AM-5PM ET, Saturday

Already a member? Call the number on the back of your member ID card.

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[[state-start:null,AL,AS,AZ,AR,CA,CO,CT,DE,FL,GA,GU,ID,IL,IN,IA,KS,KY,LA,ME,MD,MA,MI,MN,MS,MO,MT,MP,NE,NV,NH,NJ,NM,NY,NC,ND,OH,OK,OR,PA,PR,RI,SC,SD,TN,TX,UT,VT,VI,VA,WA,DC,WV,WI,WY]]

Questions about plans or benefits? Call UnitedHealthcare at {{tfn}} (TTY 711) toll free, 8 a.m – 8 p.m., 7 days a week.

[[state-end]][[state-start:AK,HI]]

Questions about plans or benefits? Call UnitedHealthcare at {{tfn}} (TTY 711) toll free, 8 a.m. – 8 p.m. Monday – Friday, 8 a.m. – 5 p.m. Saturday – Sunday.

[[state-end]]