Disease and Health Management Programs | UnitedHealthcare®
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Medicare Advantage and Special Needs Plans

Disease and Health Management Programs

Availability of these care coordination and health management programs and services vary by plan and service area.


Disease management programs

UnitedHealthcare® disease management programs are designed to help members with chronic conditions, such as diabetes or certain types of heart disease, to be their healthiest. UnitedHealthcare offers education and resources to support optimal health of people who are currently being treated for chronic conditions. Members receive case management and can attend workshops on how to manage their condition with confidence.


Care coordination programs

These programs support the decisions made by plan members and their doctors and help promote successful treatment. For example:

  • Before a hospital visit: Care coordinators provide admission counseling to explain diagnosis, treatment choices and expectations during the hospital stay.
  • During a hospital stay: Inpatient care advocates help make sure the doctor's orders and treatment plans are carried out as directed.
  • Home from the hospital: The Welcome Home! program helps plan members with their recovery needs so they can focus on getting well.

Plan members also receive Healthy Reminders in the mail to encourage preventive health. If a member's health care conditions become more complex or chronic, resources are available for additional education, information and health care support.

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Hours: 8 a.m. – 8 p.m. local time, 7 days a week

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