OptumRx® Mail Service Pharmacy | UnitedHealthcare®
close hamburger search alert

Prescription Drug Plans

Home Delivery Savings

You could save money, time and a trip to the pharmacy.

You could pay $0 for the same medication when you use home delivery through OptumRx®, your plan's preferred mail service pharmacy.

  • Pay $0 for a 90-day supply of Tier 1    and Tier 2    medications (includes nearly all generic drugs and most commonly used brand name drugs) for some plans.

Savings and convenience—delivered to you.

  • Pharmacists are available by phone to answer your questions any day, any time.
  • Completed orders for a new prescription should arrive within ten business days, completed refill orders should arrive in about seven business days.
  • No charge for standard delivery to U.S. addresses, including U.S. territories.

Getting started

OptumRx makes it easy to move to home delivery. Get started with only a few quick steps. We can even contact your doctor to move your prescription. Begin using home delivery today.

Set up your online account at optumrx.com or use the OptumRx App on your smart phone or tablet.

Call OptumRx toll-free at 1-888-217-0152 (TTY 711), any day, anytime. OptumRx can get you set up with home delivery right over the phone.

Ask your doctor to send an electronic prescription to OptumRx.

Complete an order form and mail it with your written prescription(s) to OptumRx.

Prescription order form (PDF)(207.9 KB)

For more information about home delivery with OptumRx, visit OptumRx.com.

Set up an online account at optumrx.com to help you manage your prescriptions. You can:

  • Sign up to get all your maintenance medication through home delivery.
  • Find medication and lower cost alternatives covered by your plan.
  • Renew expired prescriptions.
  • Set up text message notifications to remind you to take your medicine.


OptumRx Home Delivery is not available for the AARP MedicareRx Preferred plan (PDP) in the following territories: Guam, American Samoa, U. S. Virgin Islands and Northern Mariana Islands. The $0 co-pay for a 90-day supply of Tier 2 medications through OptumRx Mail Service Pharmacy is not available for the AARP MedicareRx Walgreens (PDP) plan or the Symphonix Value Rx (PDP) plan.

NOTE: If you are receiving Extra Help from Medicare, your co-pays may be lower or you may have no co-pays.

This information is not a complete description of benefits. Contact the plan for more information. Limitations, co-payments, and restrictions may apply. Premium and/or co-payments/co-insurance may change on January 1 of each year.

You are not required to use OptumRx home delivery for a 90-day supply of your maintenance medication. If you have not used OptumRx home delivery, you must approve the first prescription order sent directly from your doctor to OptumRx before it can be filled. New prescriptions from OptumRx should arrive within ten business days from the date the completed order is received and refill orders should arrive in about seven business days. Contact OptumRx anytime at 1-888-217-0152, (TTY 711).

OptumRx is an affiliate of UnitedHealthcare Insurance Company. $0 co-pay is applicable for tier 1 and tier 2 medications during the initial coverage phase and may not apply during the coverage gap; it does not apply during the catastrophic stage. 


Page last updated: 02.15.2017 at 12:01 AM CT | Y0066_170120_102230 Accepted

Find Medicare Prescription Drug Plans in Your Area

Example: 55105
look up ZIP code


Call UnitedHealthcare toll-free at:
(TTY 711)

Hours: 8 a.m. – 8 p.m. local time, 7 days a week

Need help?

Chat live with a sales agent.